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| Jura-Capresso 13421 ENA4 Automatic Coffee and Espresso Center, Ristretto Black |  | as of 9/4/2010 21:05 ICT details
Brand: Jura-Capresso
Buy New: $777.00
Seller: 1st in Coffee
Rating:  reviews
Color: Black
Shipping Weight (lbs): 27.6
Dimensions (in): 17 x 9 x 14
MPN: 13421
Model: 13421
UPC: 794151410329
EAN: 0794151410329
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| Features:
| | Espresso machine with stainless-steel-lined thermoblock and 18 bars of pressure | | | Grinds, tamps, brews, and cleans in under 60 seconds--at the touch of a button | | | Conical steel burr grinder; pre-ground coffee funnel; removable water tank; frother | | | Customizable strength, temperature, and amount; rotary dial for easy programming | | | Measures 17 by 9 by 14 inches; 2-year limited warranty |
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| Accessories:
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| Editorial Reviews:
Product Description
The most compact machine of its kind, this Jura-Capresso coffee center satisfies all your caffeinated needs in even the tightest countertop space. Caf?-style coffee and espresso are at your fingertips, from whole beans to the perfect brew, all in one sleek, sexy package. Two-year warranty. Model 13421.
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| Customer Reviews:
Happy With My Machine June 26, 2010
Sniffnfool
1 out of 1 found this review helpful
My husband bought this machine for me about 7 months ago. As many of the other reviewers have said, the wand popped off on a daily basis. I found it very annoying and was to the point of returning it when my husband suggested I call Jura's Customer Service department. I didn't really think the problem could be fixed. It seemed like a design flaw that I'd have to live with if I wanted to keep this machine. I'm glad I called them though because after telling them my problem, they sent me a brand new wand for free. I've used this wand to make at least 2 drinks on a daily basis for the last 6 months and it has never popped off! I'm very happy with the purchase now. The one complaint I do have however is that even though it's set on the highest setting, the espresso comes out a littler weaker than I'd like it. I can live with this and I would definately purchase the machine again!
Great coffee and customer service!! May 9, 2010
P. Cumo
2 out of 2 found this review helpful
When I received the machine it failed to execute the start-up procedure. I called customer service to see if I was missing something, but there was indeed a defect. Jura promptly offered to replace it and a new one arrived a couple of days later.
This time all worked perfectly and I was able to enjoy the wonderful coffee the ENA makes. The machine provides enough adjustments to suit one's taste and is pretty straightforward to use. The LCD will display any actions that need to be taken (i.e. low water, low coffee, empty grounds, etc...) so no need to check anything.
Overall, I am very happy with the ENA! The only complaint I would make regards the water tank size. As I use the steamer a lot I usually have to fill it up after something like 8 cups. Not too annoying, but might be important if there are more people using the machine.
Good coffee, minor technical flaws May 2, 2010
Alexander Braun (CA)
1 out of 1 found this review helpful
Coffee produced is very good, easy to operate, progammable.
Minor problems with the frother, the entire thing flies off sometimes
when you start steaming, with the risk of getting burned by the steam, and of cource
spilling your milk all over the machine.
As it must be removed for cleaning, the socket wears out and eventually the
frother wand does not hold on anymore.
This is the only concern.
 Great coffee, some flaws with the machine April 10, 2010
Stephen Koch (London)
4 out of 4 found this review helpful
I've had the jura for 4 months now and previously owned a gaggia automatic expresso machine and have made over 200 lattes so far with the jura. I love the small size of the jura, the coffee is great once you adjust it to suit your tastes. i like the fact that everything is automated and being warned stops me running out of water half way through an expresso like i did with the gaggia. it is easy to clean and is a great machine.
There are two flaws which is why I'm giving this 3 stars. Firstly the milk frothing wand comes lose and when it does sprays milk and stream over nearby surfaces and you. At first this happened rarely and i put it down to me not having the wand seated securely, however after 4 months of making lattes i check before every coffee and the wand will no longer stay on long enough to do enough milk for one latte. this is very annoying and potentially dangerous as steam and hot milk tend to go over your hand. The second problem is the water tank, it is fairly small but is around the back of the machine so if you have the machine on a kitchen surface with a cupboard above it is awkward to get the water tank out and more awkward getting it back in when filled with water.
would i buy one again? not sure have complained to jura and will see if they can fix the problem with the wand. I suspect it is a design flaw since I've seen other people also complain about this. if you are using mainly for lattes like me I wouldn't buy this model.
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